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Board of Directors

KHAMIS BUHAROON AL SHAMSI Chairman

  • Bachelor in Business & Accounting.
  • Khamis is Chairman of Aram company and a board member of Aghthia PSC.
  • He is also the managing director of Royal Capital
  • He previously held the position of the Vice President of Abu Dhabi Islamic Bank

Internal Appointments:

  • Chairman of the Board

KHALID DEEMAS AL SUWAIDIVice Chairman – Independent

  • Master of Business Administration, Widener University, USA
  • Bachelor of Science/Computer Information System, Bethune Cookman College, USA
  • Al Suwaidi is the Chief Executive Officer of DAS Holding
  • Khalid is also a board member of Skynews Arabia & Abu Dhabi Commercial Bank.

Internal Appointments:

  • Vice chairman of Board

Mrs Meitha Al Hashemi Director

  • Dual Bachelor’s degree in Business management and Computer Science from Webster University, Switzerland.
  • Meitha Al Hashemi is the Group Chief Credit Officer at Abu Dhabi Islamic Bank.
  • In the past, she has served on the Boards of Dar Al Takaful, Noor Takaful, Emirates NBD Securities and Emirates Islamic Financial Brokerage

Internal Appointments:

  • Board Member
  • Member of the Strategy & Investments Committee
  • Member of Audit & Risk Committees
  • Member of the Supervision & Insiders Trading Committee

KHALIFA AL ROMAITHIDirector – Independent

  • Bachelor of Business Administration, (Finance Concentration)
  • Al Romaithi is the Executive Director-UAE Real Estate at Mubadala Investment Company
  • Khalifa is also the board Chairman of Emirates Driving Company and a board member of AL Dar Real Estate

Internal Appointments:

  • Board Member
  • Chairman of the Strategy & Investment Committee
  • Member of the Remuneration & Nomination Committee

KHALID AL MANSOORIDirector

  • Masters in Innovation and Entrepreneurship program, Higher Colleges of Technology
  • Higher Diploma in Mechanical Engineering, Higher Colleges of Technology
  • Al Mansoori is the owner of Circle Engineering and the Executive Chairman of MPM Real Estate. He is also a board member of Manazil Real Estate.

Internal Appointments:

  • Board Member
  • Member of the Remuneration & Nomination Committee
  • Member of the Strategy & Investments Committee.

NASER AL ZAABI Director – Independent

  • Bachelor of Science in Business Administration from Mount Saint Joseph College in USA
  • Al Zaabi is the Chief Operating Officer of Das Holding
  • Naser is board member in Manazil Real Estate & an advisor for the Presidential Court.

Internal Appointments:

  • Board Member
  • Member of the Strategy & Investment Committee
  • Chairman of the Remuneration & Nomination Committee

ABDULLA AL SHEHHI Director

  • Master of Business Administration, United Arab Emirates University, Al Ain, UAE  
  • Bachelor of Science, University of South Carolina, South Carolina, USA
  • Al Shehhi is Global Head of International Business Group in Abu Dhabi Islamic Bank

Internal Appointments:

  • Board Member
  • Member of the Strategy & Investments Committee

ABDULLATIF ABDULLA AHMED AL MULLADirector

  • Al Mulla has a Master’s in Economic and Social Development and Public Administration, from the University of Pittsburgh, Master’s in Corporate Communication from the Duquesne University, and PhD from AMIITY University.
  • Chairman of Du Point

Internal Appointments:

  • Chairman of the Audit & Risk Committees
  • Chairman of the Supervision & Insider Trading Committee
  • Member of the Strategy & Investment Committee
  • Member of the Remuneration & Nomination Committee

AYSHA AL HALLAMI Director

  • Deputy Director, Core Portfolio Department (Abu Dhabi Investment Authority)
  • Bachelor of Sciences, Business Sciences, Finance (Zayed University, UAE)
  • Masters in Finance & Banking (Cass Business School, City University, UK)
  • Chartered Financial Analyst (CFA Institute, USA)
  • Private Equity and Venture Capital (Harvard Business School, USA)
  • General Management Program (Harvard Business School, USA)

Internal Appointments:

  • Board Member
  • Member of the Audit & Risk Committees
  • Member of the Supervision on Insiders Trading
  • Member of the Strategy & Investments Committee
  • Member of the Remuneration & Nomination Committee

Announcement on the Opening of Nomination 2023

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Claims

CLAIMS INFORMATION

Our claim settlement procedure is prompt and hassle-free. If you wish to file a claim, we are always ready to assist you!

It is advisable to consult us for detailed assistance while filing a claim.

FILE A CLAIM ONLINE:

To file your claim online, please click  on one of the following:
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Motor Claim

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Non-Motor Claim

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Medical Reimbursement Claim

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Life Claim

FILE A CLAIM THROUGH PHONE:

To file your claim through phone, please call on one of the following numbers:
Non-Motor Claims Motor Claims
Abu Dhabi
Tamouh Tower
25th Floor Marina Square
Al Reem Island
P.O. Box 35335
United Arab Emirates
+971 2 410 7700
+971 2 410 7800
Click here for Location Map
Abu Dhabi
3rd floor, Ahmad Saeed Al Houtta Al Ameri Building, Al Nahyan Camp Area. Behind the Civil Defense HQ P.O. Box 35335 United Arab Emirates
+971 2 419 7444
+971 2 626 0777
Click here for Location Map
Dubai
The Regal Tower, 30th floor, Business Bay P.O. Box 53389 United Arab Emirates
+971 4 210 8700
+971 4 210 8777
Click here for Location Map
Al Ain
Emirates Islamic Bank Building, Mezzanine 1st floor, Opposite Al Ain Mall, Al-Murabbaa District P.O Box 64166
+971 3 716 6700
+971 3 766 0555
Click here for Location Map

Motor Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CONTACT MOTOR CLAIMS DEPARTMENT FOR VEHICLE INSPECTION
STEP 5: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here*:

  • Motor Claim Form (completed and signed).
  • Police Report (or SAAED Referral Note).
  • License for the driver at time of accident.
  • Car Registration Copy
  • UAE Identity Card Copy
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Non-Motor Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. Important Note: Please make sure that Date of Loss, Nature of loss and Cause of Loss in stated. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed and signed).
  • Supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Medical Reimbursement Claim

STEP 1: WRITTEN INTIMATION
Please click here to know about the Medical Claim Process. Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed & signed)
  • Detailed Medical Report.
  • The original itemized bill/invoice.
  • The original receipt.
  • Copy of the Doctor’s prescription.
  • Copy of the investigative tests results/reports e.g. blood tests, x-rays, ultrasound, MRI, etc.).
  • Discharge summary for Inpatient (Hospitalization Cases).
  • Police report (if the claim relates to an accident).
  • Supported file formats: PDF, Doc, Docx, jpg.
  • Other supporting documents.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Life Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed and signed).
  • Death Certificate.
  • Medical Reports.
  • Other supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Feedback Form - Customer Service

Your feedback is important to us to help us improve our services.

Kindly rate the departments that you visited in terms of customer service?
Excellent
excellent		 Good
good		 Fair
modereate		 Poor
poor
Motor Excellent Good Fair Poor
Medical Excellent Good Fair Poor
General Takaful Excellent Good Fair Poor
Family Takaful Excellent Good Fair Poor
Human Resources Excellent Good Fair Poor
Claims Excellent Good Fair Poor
Head Office Excellent Good Fair Poor
Branch Excellent Good Fair Poor

In terms of customer service how do you rate our staff member who attended you?
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excellent		 Good
good		 Fair
modereate		 Poor
poor
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Courtesy Excellent Good Fair Poor
Attentiveness Excellent Good Fair Poor
Knowledgeable Excellent Good Fair Poor
Efficiency Excellent Good Fair Poor
Overall Experience Excellent Good Fair Poor

Do our products & service match your requirements?
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excellent		 Agree
good		 Neutral
good		 Disagree
modereate		 Strongly Disagree
poor
Strongly Agree Agree Neutral Disagree Strongly Disagree

How likely are you to recommend our products & services to a friend or colleagues?
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excellent		 Likely
good		 Neutral
good		 Not Very Likely
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poor
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How long did you wait to get a reply from us if you filed a complaint?
1 Day
excellent		 2 – 3 Days
good		 4 – 6 Days
good		 More than 7 Days
modereate		 No Reply
poor
1 Day 2 – 3 Days 4 – 6 Days More than 7 Days No Reply

How do you rate your overall experience in dealing with Abu Dhabi National Takaful Co. PSC?
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poor		 Good
poor		 Neutral
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poor
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Contact Us

Abu Dhabi National Takaful Co. PSC,
Tamouh Tower,
25th Floor, Al Reem Island,
P.O. Box 35335, Abu Dhabi,
United Arab Emirates

Telephone: +971 2 410 7700
Fax: +971 2 410 7800
Email: info@takaful.ae

Timings:
Mondays to Thursdays from 8:00 am to 5:00 pm,
Fridays from 8:00 am to 12:00 pm

Get Direction

Have a Takaful Professional Contact You :


Contact Our Branch Network :

Head Office

Tamouh Tower, 25th Floor Marina Square, Al Reem Island P.O. Box 35335 Abu Dhabi +971 2 410 7700 +971 2 410 7800

(Motor Insurance and Claims) Al Nahyan Camp Branch

Mr. Nasr K Abdul Rahman

Branch Manager – Personal Line Business & Motor Insurance 3rd floor, Ahmad Saeed Al Houtta Al Ameri Building,
Al Nahyan Camp Area. Behind the Civil Defense HQ
Google map: 53 Hameem St – Al Nahyan – E6
PO Box 35335
Abu Dhabi

+971 24197444

Al-Murabbaa District

MR. SAMER AHMED HALIME Branch ManagerAbu Dhabi National Takaful PSC., Emirates Islamic Bank Building, Mezzanine 1 Floor, Opposite Al Ain Mall, Al-Murabbaa District, P.O Box 64166, Al Ain. +971 3 7166700 +971 3 766 0555

Muroor Branch

MR. MOHAMMAD ALBURENI Assistant Underwriting OfficerTraffic Vehicles Inspection & Registration Centre P.O. Box 64166 Al Ain +971 37166700 +971 3 781 1244

The Regal Tower

MR. ARJUN GC Head of Dubai and Northern EmiratesThe Regal Tower, 30th floor, Business Bay P.O. Box 53389 Dubai +971 4 210 8700 +971 4 210 8777




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