Board of Directors

MR. KHAMIS BUHAROON AL SHAMSI Chairman

  • Bachelor in Business & Accounting
  • Mr. Buharoon is a Board Member in Abu Dhabi Islamic Bank PJSC

Internal Appointments:

  • Chairman of the Board
  • Member of the Strategy & Investment Committee

MR. KHALID DEEMAS AL SUWAIDIVice Chairman

  • Master of Business Administration, Widener University, USA
  • Bachelor of Science/Computer Information System, Bethune Cookman College, USA
  • Mr. Al Suwaidi is the Chief Executive Officer of DAS Holding

Internal Appointments:

  • Vice chairman of the Board
  • Chairman of the Remuneration & Nomination Committee
  • Member of the strategy & Investment Committee

MR. DHAFER LUQMAN Director

  • Ordinary degree in business finance & post graduate diploma in management
  • Mr. Luqman is the Global Head of Liabilities & Wealth Management at Abu Dhabi Islamic Bank PJSC

Internal Appointments:

  • Board Member
  • Member of the Remuneration & Nomination Committee

MR. SYED AAMIR ZAHIDIDirector

  • Chartered Accountant from the UK and also holds a Corporate Finance qualification
  • Mr. Zahidi is the Chief of Staff and Group Governance at Abu Dhabi Islamic Bank PJSC

Internal Appointments:

  • Board Member
  • Member of the Audit & Risk Committee
  • Member of the Strategy & Investment Committee
  • Supervision of Insider Trading Committee

MR. KHALIFA AL ROMAITHIDirector

  • Bachelor of Business Administration, (Finance Concentration)
  • Mr. Al Romaithi is Deputy Director, Investment Department in International Petroleum Investment Company (IPIC)

Internal Appointments:

  • Board Member
  • Chairman of the Audit & Risk Committee
  • Member of the Strategy & Investment Committee
  • Supervision of Insider Trading Committee

MR. KHALID AL MANSOORIDirector

  • Masters in Innovation and Entrepreneurship program, Higher Colleges of Technology
  • Higher Diploma in Mechanical Engineering, Higher Colleges of Technology
  • Mr. Al Mansoori is the owner of Circle Engineering and Partner & Managing Director of Smakh General Transportation, GPC-GIS, Znder Middle East

Internal Appointments:

  • Board Member
  • Member of the Audit & Risk Committee
  • Member of the Remuneration & Nomination Committee
  • Supervision of Insider Trading Committee

MR. NASER AL ZAABI Director

  • Bachelor of Science in Business Administration from Mount Saint Joseph College in USA
  • Mr. Al Zaabi is the Chief Operating Officer of Das Holding

Internal Appointments:

  • Board Member
  • Member of the Audit & Risk Committee
  • Member of the Strategy & Investment Committee
Board Secretary

MS. SARA AL ABSIManager – CEO Office and Board Secretary

Sara Al Absi joined the company in 2010

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Claims

CLAIMS INFORMATION

Our claim settlement procedure is prompt and hassle-free. If you wish to file a claim, we are always ready to assist you!

It is advisable to consult us for detailed assistance while filing a claim.

FILE A CLAIM ONLINE:

To file your claim online, please click  on one of the following:
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Motor Claim

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Non-Motor Claim

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Medical Reimbursement Claim

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Life Claim

FILE A CLAIM THROUGH PHONE:

To file your claim through phone, please call on one of the following numbers:
Non-Motor Claims Motor Claims
Abu Dhabi
Tamouh Tower
25th Floor Marina Square
Al Reem Island
P.O. Box 35335
United Arab Emirates
+971 2 410 7700
+971 2 410 7800
Click here for Location Map
Abu Dhabi
Hamoodah Bin Ali Building
3rd Floor
Khalifa Street
P.O. Box 35335
United Arab Emirates
+971 2 626 2727
+971 2 626 0777
Click here for Location Map
Dubai
Business Point Building
Ground Floor , Al Ittihad Road,
Port Saeed
P.O. Box 53389
United Arab Emirates
+971 4 210 8700
+971 4 210 8777
Click here for Location Map
Al Ain
ADIB Building
2nd Floor
Clock Tower Roundabout
P.O. Box 64166
United Arab Emirates
+971 3 766 4400
+971 3 766 0555
Click here for Location Map

Motor Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CONTACT MOTOR CLAIMS DEPARTMENT FOR VEHICLE INSPECTION

STEP 5: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here:

  • Motor Claim Form (completed and signed).
  • Police Report (or SAAED Referral Note).
  • License for the driver at time of accident.
  • Car Registration Copy
  • UAE Identity Card Copy
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Non-Motor Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. Important Note: Please make sure that Date of Loss, Nature of loss and Cause of Loss in stated. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here:

  • Claim Form (completed and signed).
  • Supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Medical Reimbursement Claim

STEP 1: WRITTEN INTIMATION
Please click here to know about the Medical Claim Process. Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here:

  • Claim Form (completed & signed)
  • Detailed Medical Report.
  • The original itemized bill/invoice.
  • The original receipt.
  • Copy of the Doctor’s prescription.
  • Copy of the investigative tests results/reports e.g. blood tests, x-rays, ultrasound, MRI, etc.).
  • Discharge summary for Inpatient (Hospitalization Cases).
  • Police report (if the claim relates to an accident).
  • Supported file formats: PDF, Doc, Docx, jpg.
  • Other supporting documents.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Life Claim

STEP 1: WRITTEN INTIMATION
Please download and complete the Claim Form. A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.
STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Complete the claim form and provide all the required documents. Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.
STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS
Submit the completed claim form and provide all the required documents. The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.
STEP 4: CLAIM ASSESSMENT AND SETTLEMENT
A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC. To file your claim through phone, please click here to contact us.
Please fill the form below

    Attach / Drop the following files here:

  • Claim Form (completed and signed).
  • Death Certificate.
  • Medical Reports.
  • Other supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Feedback Form - Customer Service

Your feedback is important to us to help us improve our services.

Kindly rate the departments that you visited in terms of customer service?

Excellent
excellent
Good
good
Fair
modereate
Poor
poor
Motor Excellent Good Fair Poor
Medical Excellent Good Fair Poor
General Takaful Excellent Good Fair Poor
Family Takaful Excellent Good Fair Poor
Human Resources Excellent Good Fair Poor
Claims Excellent Good Fair Poor
Head Office Excellent Good Fair Poor
Branch Excellent Good Fair Poor

In terms of customer service how do you rate our staff member who attended you?

Excellent
excellent
Good
good
Fair
modereate
Poor
poor
Professionalism Excellent Good Fair Poor
Courtesy Excellent Good Fair Poor
Attentiveness Excellent Good Fair Poor
Knowledgeable Excellent Good Fair Poor
Efficiency Excellent Good Fair Poor
Overall Experience Excellent Good Fair Poor

Do our products & service match your requirements?

Strongly Agree
excellent
Agree
good
Neutral
good
Disagree
modereate
Strongly Disagree
poor
Strongly Agree Agree Neutral Disagree Strongly Disagree

How likely are you to recommend our products & services to a friend or colleagues?

Extremely Likely
excellent
Likely
good
Neutral
good
Not Very Likely
modereate
Not at all Likely
poor
Extremely Likely Likely Neutral Not Very Likely Not at all Likely

How long did you wait to get a reply from us if you filed a complaint?

1 Day
excellent
2 – 3 Days
good
4 – 6 Days
good
More than 7 Days
modereate
No Reply
poor
1 Day 2 – 3 Days 4 – 6 Days More than 7 Days No Reply

How do you rate your overall experience in dealing with Abu Dhabi National Takaful Co. PSC?

Excellent
poor
Good
poor
Neutral
poor
Fair
poor
Poor
poor
Excellent Good Neutral Fair Poor

Please provide details on things we need to address to improve our service and meet your requirements?


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Contact Us

Abu Dhabi National Takaful Co. PSC
Tamouh Tower
25th Floor, Al Reem Island
P.O. Box 35335, Abu Dhabi
United Arab Emirates

Telephone: +971 2 410 7700
Fax: +971 2 410 7800
Email: info@takaful.ae

Timings: Sundays to Thursdays from 8:00 am to 4:00 pm

Get Direction

Have a Takaful Professional Contact You :

Contact Our Branch Network :

Head Office
Tamouh Tower, 25th Floor Marina Square, Al Reem Island P.O. Box 35335 Abu Dhabi +971 2 410 7700 +971 2 410 7800
Khalifa Street Branch
MR. SHADI NUMAN AL KHUFFASH ManagerHamoodah Bin Ali Building, 3rd Floor, Sheikh Khalifa Street P.O. Box 35335 Abu Dhabi +971 2 626 2727 +971 2 626 0777
Muroor Branch
MR. MOHAMED ADNAN ASAD In-charge of Muroor BranchTraffic Vehicles Inspection & Registration Centre P.O. Box 35335 Abu Dhabi +971 2 449 2504 +971 2 449 2506
Clock Tower Roundabout
MR. SAMER AHMED HALIME Branch ManagerADIB Building, 2nd Floor, Clock Tower Roundabout P.O. Box 64166 Al Ain +971 3 766 4400 +971 3 766 0555
Muroor Branch
MR. MOHAMMAD ALBURENI Assistant Underwriting OfficerTraffic Vehicles Inspection & Registration Centre P.O. Box 64166 Al Ain +971 3 781 1566 +971 3 781 1244
Business Point Building
MR. ARJUN GC Head of Dubai and Northern EmiratesBusiness Point Building, Ground Floor, Al Ittihad Road, Port Saeed, P.O. Box 53389 Dubai +971 4 210 8700 +971 4 210 8777



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