Corporate Rating

A.M. Best Upgrades Ratings of Abu Dhabi National Takaful Company P.S.C to A- (Excellent)

An Emirati company achieves highest rating assigned to a Takaful operator worldwide

Abu Dhabi, 22 August 2016: Abu Dhabi National Takaful Company P.S.C. (ADNTC), one of the most progressive insurers in the UAE and among the leading providers of Shari’a compliant insurance products, is pleased to announce that global rating agency A.M. Best has upgraded its financial strength rating to A- (Excellent) from B++ (Good) and its issuer credit rating to “a-” from “bbb+”. Distinctly, this is the highest rating assigned to a Takaful operator by A.M Best worldwide.

These significant rating upgrades reflect ADNTC’s excellent risk-adjusted capitalisation, consistently strong technical performance, and niche market profile as a leading Takaful operator in the United Arab Emirates. In addition to being accredited with the highest rating by A.M Best out of all Takaful operators worldwide, it also prominently stands among the highest rated conventional insurance companies in the region.

Mr. Khamis Buharoon Al Shamsi, Chairman of Abu Dhabi National Takaful Company P.S.C (ADNTC) said “A.M. Best’s rating upgrades reflect its confidence in ADNTC‘s operations and its business model, which has been underpinned by prudent management both from technical and financial perspectives. With the positive trend continuing, the first half of 2016 witnessed net profit increase by 70% to AED 30 million (USD 8 million) compared to AED 17.8 million (USD 5 million) for the same period last year. We are confident that ADNTC’s board of directors, management and staff will continue to effectively execute the set strategies and lead the company to even greater heights”.

Mr. Osama Abdeen, Chief Executive Officer of Abu Dhabi National Takaful Company P.S.C (ADNTC) said: “The board of directors, management and staff are proud of these rating upgrades by A.M Best as they are testaments not only to our continuous exceptional financial performance over the years, but also to our effective enterprise risk, operational efficiency, disciplined underwriting and prudent investment policy.”

Mr. Abdeen added: “The remarkable achievement in all aspects was as a result of concerted efforts initiated in 2010 with the full support of ADNTC’s board of directors. The company was revamped with the establishment of ERM framework and corporate governance charters across all functions at par with international standards. Despite challenging market conditions, ADNTC has accomplished steady and profitable growth since 2010 with significant rise in net profit year on year. It’s net profit has leaped from AED 21 million (USD 6 million) in 2010 to AED 42 million (USD 11 million) in 2015 and Shareholders’ Equity from AED 126 million (USD 34 million) in 2010 to AED 241 million (USD 65 million) in 2015”. Mr. Abdeen concluded: “We remain committed to continuing our journey of success exceeding the expectations of our shareholders and loyal customers”.

Please click here to read the press release of Abu Dhabi National Takaful Co. PSC Please check here to read the press release of AM Best.

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Claims

CLAIMS INFORMATION

Our claim settlement procedure is prompt and hassle-free. If you wish to file a claim, we are always ready to assist you!

It is advisable to consult us for detailed assistance while filing a claim.

FILE A CLAIM ONLINE:

To file your claim online, please click  on one of the following:

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Motor Claim

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Non-Motor Claim

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Medical Reimbursement Claim

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Life Claim

FILE A CLAIM THROUGH PHONE:

To file your claim through phone, please call on one of the following numbers:

Non-Motor Claims Motor Claims
Abu Dhabi

Tamouh Tower
25th Floor Marina Square
Al Reem Island
P.O. Box 35335
United Arab Emirates

+971 2 410 7700
+971 2 410 7800

Click here for Location Map

Abu Dhabi

Hamoodah Bin Ali Building
3rd Floor
Khalifa Street
P.O. Box 35335
United Arab Emirates

+971 2 626 2727
+971 2 626 0777

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Dubai

Business Point Building
Ground Floor , Al Ittihad Road,
Port Saeed
P.O. Box 53389
United Arab Emirates

+971 4 210 8700
+971 4 210 8777

Click here for Location Map

Al Ain

ADIB Building
2nd Floor
Clock Tower Roundabout
P.O. Box 64166
United Arab Emirates

+971 3 766 4400
+971 3 766 0555

Click here for Location Map

Motor Claim

STEP 1: WRITTEN INTIMATION

Please download and complete the Claim Form.

A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.


STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Complete the claim form and provide all the required documents.

Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.


STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Submit the completed claim form and provide all the required documents.

The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.


STEP 4: CONTACT MOTOR CLAIMS DEPARTMENT FOR VEHICLE INSPECTION

STEP 5: CLAIM ASSESSMENT AND SETTLEMENT

A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

To file your claim through phone, please click here to contact us.

Please fill the form below

    Attach / Drop the following files here*:

  • Motor Claim Form (completed and signed).
  • Police Report (or SAAED Referral Note).
  • License for the driver at time of accident.
  • Car Registration Copy
  • UAE Identity Card Copy
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Non-Motor Claim

STEP 1: WRITTEN INTIMATION

Please download and complete the Claim Form.

A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.


STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Complete the claim form and provide all the required documents.

Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.


STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Submit the completed claim form and provide all the required documents.

The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.


STEP 4: CLAIM ASSESSMENT AND SETTLEMENT

A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

Important Note:

Please make sure that Date of Loss, Nature of loss and Cause of Loss in stated.

To file your claim through phone, please click here to contact us.

Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed and signed).
  • Supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Medical Reimbursement Claim

STEP 1: WRITTEN INTIMATION

Please click here to know about the Medical Claim Process.

Please download and complete the Claim Form.

A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.


STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Complete the claim form and provide all the required documents.

Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.


STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Submit the completed claim form and provide all the required documents.

The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.


STEP 4: CLAIM ASSESSMENT AND SETTLEMENT

A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

To file your claim through phone, please click here to contact us.

Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed & signed)
  • Detailed Medical Report.
  • The original itemized bill/invoice.
  • The original receipt.
  • Copy of the Doctor’s prescription.
  • Copy of the investigative tests results/reports e.g. blood tests, x-rays, ultrasound, MRI, etc.).
  • Discharge summary for Inpatient (Hospitalization Cases).
  • Police report (if the claim relates to an accident).
  • Supported file formats: PDF, Doc, Docx, jpg.
  • Other supporting documents.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

Life Claim

STEP 1: WRITTEN INTIMATION

Please download and complete the Claim Form.

A claim can be filed for benefits under the policy by submitting a written intimation from the policyholder.


STEP 2: COMPLETE THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Complete the claim form and provide all the required documents.

Always remember to mention the event date, cause of the event and the complete contact information of the claimant while intimating the claim.


STEP 3: SUBMIT THE CLAIM FORM ALONG WITH THE REQUIRED DOCUMENTS

Submit the completed claim form and provide all the required documents.

The original documents will be required by Abu Dhabi National Takaful Co. PSC during the claim assessment stage.


STEP 4: CLAIM ASSESSMENT AND SETTLEMENT

A claim is assessed as soon as the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

In order for prompt settlement of the claim, kindly ensure that the completed claim form and all required documents are provided to Abu Dhabi National Takaful Co. PSC.

To file your claim through phone, please click here to contact us.

Please fill the form below

    Attach / Drop the following files here*:

  • Claim Form (completed and signed).
  • Death Certificate.
  • Medical Reports.
  • Other supporting documents.
  • Supported file formats: PDF, Doc, Docx, jpg.

I hereby confirm that all required documents are available with me and shall be submitted in original to Abu Dhabi National Takaful Co. PSC before the settlement of my claim. I fully understand that without providing the required documents in original my claim will be considered incomplete and no settlement will be done.

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Contact Us

Abu Dhabi National Takaful Co. PSC
Tamouh Tower
25th Floor, Al Reem Island
P.O. Box 35335, Abu Dhabi
United Arab Emirates

Telephone: +971 2 410 7700
Fax: +971 2 410 7800
Email: info@takaful.ae

Timings: Sundays to Thursdays from 8:00 am to 4:00 pm

Get Direction

Have a Takaful Professional Contact You :

Contact Our Branch Network :

Business Point Building

MR. ARJUN GC
Head of Dubai and Northern Emirates
Business Point Building, Ground Floor, Al Ittihad Road, Port Saeed,
P.O. Box 53389
Dubai
+971 4 210 8700
+971 4 210 8777

Al-Murabbaa District

MR. SAMER AHMED HALIME
Branch Manager
ADIB Building, Mezzanine 1 Floor, Opposite Al Ain Mall, Al-Murabbaa District
P.O. Box 64166
Al Ain
+971 3 766 4400
+971 3 766 0555

Muroor Branch

MR. MOHAMMAD ALBURENI
Assistant Underwriting Officer
Traffic Vehicles Inspection & Registration Centre
P.O. Box 64166
Al Ain
+971 3 781 1566
+971 3 781 1244

Head Office

Tamouh Tower, 25th Floor
Marina Square, Al Reem Island
P.O. Box 35335
Abu Dhabi
+971 2 410 7700
+971 2 410 7800

Khalifa Street Branch

MR. SHADI NUMAN AL KHUFFASH
Manager
Hamoodah Bin Ali Building, 3rd Floor, Sheikh Khalifa Street
P.O. Box 35335
Abu Dhabi
+971 2 626 2727
+971 2 626 0777

Muroor Branch

MR. MOHAMED ADNAN ASAD
In-charge of Muroor Branch
Traffic Vehicles Inspection & Registration Centre
P.O. Box 35335
Abu Dhabi
+971 2 449 2504
+971 2 449 2506




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